How do I return an item?

Return Policy

* Original sales receipt must accompany returns. We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
• -without showing signs of wear or damage in any way
• -within 14 calendar days of the delivery date
• -must not be a special order or a custom order

* Refunds are contingent upon inspection of item(s) once we receive it. At our discretion, there may be a 15% restocking fee for returned items that are not being exchanged and are not damaged. This depends on the item being returned. Please contact us within 14 days if you intend to return ANY item back to our store. Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be refunded.

* Customer is responsible for all shipping costs if seller is not at fault and original shipping costs are nonrefundable.

* Please send returns to:
Girlfriend Galas
2632 North Horne
Mesa, Arizona 85203
*If an item is received damaged or is incorrectly shipped by us, please contact us immediately. Items that are defective and/or incorrectly shipped will qualify for a replacement, store credit or refund.

* Please contact customer service for more information on returning an item. Thank you.